Yesterday I bought TechSmith’s SnagIT Screen Capture software. I plan to use it to make tutorial videos and screen capture videos. I will be able to create a video to show a client how to use a web application or to demonstrate something that usually requires a lot of explanation.
Guiding someone through a process has always been a time consuming chore for me. I usually have to repeat the process myself several times and note every menu selection and button click that is involved. Then I have to capture many screen shots and edit the pictures. Then I have to create a web page or Word file to document all the steps that are involved.
A screen capture video replaces all that work. It is also a lot easier for the client to follow and understand. I anticipate that this software will be especially useful in dealing with www.caraccessories.com because they require a lot of help with software and web applications. They are always asking me to explain how to do something over the phone and that is usually very frustrating because I cannot see what they are doing and they cannot follow my directions.
